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MRO software covers a wide range of applications and it seems that the customer base is just as varied

Looking at contracts awarded in 2014 from three of the main software suppliers provides an interesting insight into the needs of MROs and airlines, but diversity makes trend spotting very difficult.



Swiss-AviationSoftware had considerable success with established airlines in 2014. One of the most interesting developments was the decision by French carrier HOP! to implement its AMOS MRO software across the whole group and at its two major maintenance locations at Morlaix and Clermont-Ferrand. The company was created in January 2013 as a 100% subsidiary of Air France, bringing together Régional, Britair and Airlinair. The decision was clearly influenced by the experience of Régional, which has used AMOS since 2006. However, an additional feature was the capability to host and integrate the three financially independent airlines and enable HOP! to consolidate the activities of three AOCs in one system.


Another combination deal came from Japan Transocean Air (JTA), J-AIR and Ryukyu Air Commuter (RAC), all subsidiaries of Japan Airlines. Again, the idea was to operate in a single system environment to generate better efficiencies. Continuing that theme, Aerolineas Argentinas, alongside sister airline Austral, will use the system to remodel the internal processes within both companies, while supporting a fleet of Airbus A330/340, Boeing 737NG and EMBRAER 190 aircraft. Although AMOS can be tailored to meet particular requirements, these companies are taking it without any customisation to speed up the implementation.


The same model is being applied by Cebu Pacific in the Philippines – which should see implementation take just six months – after utilising assistance from Swiss-AS staff in Singapore with database and application management. As a low-cost carrier, Cebu has outsourced technical management of its Airbus A319/320/330 fleet and so will implement AMOS for its ATR 72-500 fleet. Competitor Philippine Airlines is also carrying out a partial implementation on its 48 narrowbody aircraft, as it uses AMOS to insource line maintenance and some maintenance activities.



For Commsoft, Continuing Airworthiness Management Organisation (CAMO) requirements have been a good source of business. The Airworthiness Module has been selected by nearly every recent customer as part of a more general MRO package, but it is interesting to note the company has become a major source for CAMO specialists and consultancies, especially with Eastern European connections.


One of these is Arpiem Aviation Services in Romania, a strategic partner since 2011, which has added Boeing 737-300s from Air Bucharest Transport Aerian and Vega Aviation of Turkey. A new partnership has been reached with Dubai-based aviation consultancy, 3Green, which will provide implementation support and training to new OASES customers. The first of these is Aerovista, based in Tbilisi, Georgia. It operates in Dubai providing integrated Airbus A320 and 737 leasing and management services in the Middle East, Central Asia, CIS and Africa. It also operates Vista Georgia, a full service airline, also based in Tbilisi, which conducts wet lease projects and charter operations in the Middle East and CIS regions.


Elsewhere, AirExplore of Bratislava, Slovakia, is supporting four 737-400s and a 737-800 used for holiday charter flights, as well as interim capacity for other airlines on short and long- term contracts. Zagreb, Croatia-based Avio Grupa (AvioCATS) started using OASES last year to support its start-up CAMO operation, working with Dubai-based SAFI Airways, which actually operates in Afghanistan with an Airbus A319, an A320 and a Boeing 767-200.


A more established company is FL Technics in Lithuania, which will initially use the MRO package for the A320 fleets of its customers, but it intends to offer CAMO and fleet management services to other airlines in Russia, the CIS countries and beyond. This will expand coverage to include 737s and Bombardier CRJ-200/Challenger 850s.In Portugal, OGMA will supplement OASES use for CAMO with engine support operations.


On the other side of the world, JetGo Australia has used OASES to insource CAMO work to support the introduction of Regular Public Transport (RPT/ Part 121) flights between Brisbane and Tamworth with its Embraer ERJ 135s. In addition to charter and medevac work, it also provides scheduled fly in/fly out (FIFO) services for mining and energy companies at remote sites. OASES will also be integrated with the SkyNet Aeronautical Information System, a satellite-based flight management programme.


Another airline adoptee is Arik Air of Nigeria, which wants to develop internal CAMO capabilities. Initially it will focus on two Airbus A330-200s but this will be expanded to incorporate the rest of the airline’s fleet, including 737-700/800s, Bombardier CRJ-900s and Dash 8 Q400s.


Mxi Technologies

For Mxi Technologies, 2014 was marked by a collection of contract wins with major MRO facilities. One of the most ambitious was with the LAN Airlines Group, which upgraded to Maintenix version 8. This included subsidiary passenger and cargo carriers across South America and involved over 4,000 end users. China Airlines introduced the system to over 1,600 users, while the Icelandair Technical Services upgrade involved more than 380 users and 26 aircraft.


The company also launched the Maintenix MRO Edition, combining turnaround time management, contracts, production planning and control, inventory and warehouse management, and performance analysis. The lead customer was Flightstar Aircraft Services of Jacksonville, FL – which carries out heavy maintenance, as well as having a modification line for AEI freighter conversions – followed by Hong Kong Aircraft Engineering Company (HAECO) and KLM UK Engineering.


A different sort of customer emerged with Cape Air. It operates a fleet of almost 90 aircraft but these consist mainly of nine-seat Cessna 402s, alongside Pilatus Britten-Norman Islanders and two ATR42s. While it is based in Hyannis, MA, the aircraft are scattered across the US, into the Caribbean and as far away as Micronesia; the attraction of centralised MRO management here is obvious.

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